Shipping Policy

When can I expect to receive my shipment?

Free Shipping (Order above $9.99)
Average deliver period:7 business days
All orders are shipped from our warehouse within 2 business days of the order being placed.

Shipment will arrive in between 7-10 business days after the shipment date, depending on the availability of the carrier provider and location.

We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.

How can I track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

Which countries do you ship?
Currently, we do ship worldwide. (If you find that it is unable to check out, then your country is unavailable) To know more about our destination listings, contact us via info@aurorawords.com

Can I deliver to another address, other than my card billing address?
Yes, it is possible.

How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.